Call Center Solution
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Call center Solution

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Call center Solution for Business

Improve customer experience with a remote-ready & feature-rich cloud call center solution. Set it up in a few steps & scale at will with zero infrastructural costs.

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Call Center

What is cloud Call Center Solution?

Aria cloud Call Center Solution is one of the most popular solutions for communication which is hosted on the cloud by us. Cloud Call Center Solution is for businesses of all sizes. Cloud call center Solution provides a scalable, flexible, and cost-effective communication platform that enhances customer service, improves operational efficiency, and supports remote or hybrid work environments.

Cloud Call Center Solution Integrate multiple communication channels (voice, email, SMS, chat, social media) into a single platform, allowing agents to manage customer interactions seamlessly across different mediums.

Features of Cloud call center Solution:-

  • Call Management
  • Broadcast your voice
  • Call routing
  • IVR
  • AI- ASR-TTS
  • Live monitoring
  • 100% recording
  • Complete call center features
  • CRM Builder
  • Support Multiple locations
  • ACD Management
  • Support Inbound & Outbound
  • Work from Home
  • No Capex Required
Major Benefits

Redundancy

Data Center Redundancy

Our cloud telephony services are hosted on multiple data centers. If one data center fails due to Power, Software, server, Network ,Natural disasters or any other issues, the system can be migrated to another data center in minimum time.

SIP Trunk Redundancy

It provides Multiple SIP trunks which is not possible in on- primes. Multiple SIP trunks ensure that connectivity will remain. And It is not easy for businesses to afford this physically.

Integrations

Seamless Integrations for a seamless customer experience!

We have many ready to use API for third party applications integration. It is very easy to integrate. Some APIs are given below:-

  • Login API
  • Logout
  • Dial Number
  • Call Hold
  • Call UnHold
  • Call Transfer
  • Call Conference
  • Call Barge
Integrations img
Integrations img

Why you choose from Aria Cloud solutions??

Turn challenges in to competitive advantages and deliver Powerful value to your customers.

  • Engage Employees
  • Enrich Customer Experience
  • Activate insights
  • Global Reach
  • Quick Deployment
  • Cost-Effective
  • Flexibility
  • Ease to use
  • More Flexible & Scalable
  • Bring all the latest communication and collaboration features